All pictures Copyright of ICE Productions Ltd

 

   PRODUCT SUPPORT


 

 

 Warranty

In the unlikely event that the product is defective due to faulty materials or manufacture, RF-GOLF will repair or replace it as outlined in the warranty terms and conditions. The warranty begins on the day the product is purchased from us or an authorized retailer and ends at the term of the warranty period. The warranty is valid providing the product has been handled properly for its intended use in accordance with the operating instructions.

You must return your product for repair or replacement within the warranty period either direct to RF-GOLF or your approved retailer.

Contact and address details for returning product to RF-GOLF for repair, replacement or obtaining further information is as follows:

Email salesandsupport@rf-golf.com or phone us directly on +44 (0) 7722080843. Our office hours are 09:00am to 17:00pm GMT – Monday to Friday.

Please use original packaging where possible and send product for repair to the following address using recorded delivery:

RF GOLF
28 Middlefield Lane
Hinckley
Leicestershire
LE10 0RB
United Kingdom

 Warranty Conditions

The warranty period is for one year. If repair or replacement becomes necessary during the warranty period, the purchaser is required to provide the original sales receipt for proof of purchase, containing the date, amount paid and place of purchase.

All repair work and parts replacement is chargeable without proof of purchase. Warranty is only valid for original purchase of new product and does not include the hand held battery.

The warranty does not apply in the following circumstances:

  •  The purchase documents have been altered in any way.

  • Unauthorized service organizations or persons have carried out repairs or product alterations.

  • The defect is caused by misuse or abuse, neglect or incorrect application of the product.

  • Damage caused by introduction of sand or debris, accidents (e.g. if dropped) including but not limited to lightning, water, humidity, excessive heat or fire.

  • Damage caused by animals.

  • General wear and tear where minor scratches or cosmetic damage occurs.

  • If the product is not approved or authorized for use in certain countries.                 See legal section for details.

                                                       RF-Golf™ Ball Locating System